Operational baseline
Essential
$150/user/moSmall teams that need managed devices, support, and Microsoft 365 basics.
- Monitor and patch
- Remote support
- Microsoft 365 admin basics
- Device health review
Pricing
Clear IT pricing.
Managed support is priced by users, devices, sites, and project scope. Hagen Services separates monthly care from one-time onboarding and hourly work so proposals are easy to compare.
First AssessmentIT Baseline
We find the places where day-to-day IT can break, then turn them into a clear support plan.
Microsoft 365Secure Access
Accounts, MFA, admin roles, and email settings.
DevicesPatch Rhythm
Workstations tracked, updated, and supportable.
BackupsRecovery Path
What gets restored first, where, and by whom.
NetworkSupport Map
Internet, Wi-Fi, switches, vendors, and key gear.
Recommended
Secure
$150/user/mo + scoped security workBusinesses that need stronger endpoint protection, backup planning, and security hygiene.
- Everything in Essential
- Security hardening
- Backup and recovery planning
- Quarterly service review
Outside IT department
Complete
$150/user/mo + $10/device/moTeams that want a local partner coordinating support, vendors, network, and improvement work.
- Everything in Secure
- Network management
- Vendor coordination
- Project roadmap support
Common add-ons
Projects and infrastructure.
Network onboarding$1,000/site
Network management$10/device/month
IT and infrastructure support$200/hour
Cloud infrastructure management10% of managed cloud costs
Sample scenarios
Pricing examples.
6-user startup
Monitor and patch for users, Microsoft 365 cleanup, and optional migration support.
10-25 user office
Endpoint care, security baseline, backup planning, network review, and recurring support.
50-user growing team
Managed support plus recurring security reviews, vendor coordination, and project planning.
Free assessment
Clear monthly and one-time costs.
The assessment turns users, devices, sites, and support concerns into a proposal with line-item pricing.